Copper Country Community Mental Health
Psychiatry • Houghton, MI
Ratings by platform
- Rehab.com: 3/5 (4 reviews)
- Better Business Bureau: A+ (Business profile status)
What patients say
Patients praise
- high consumer satisfaction rates (consistently reported above 90% in recent annual surveys)
- patients feeling included in decision-making and goal setting processes
- services helping consumers with recovery and learning coping skills
- feeling welcomed and comfortable at service locations
Common complaints
- reports of privacy concerns regarding confidential information being discussed where others could hear
- allegations of staff, such as receptionists, making unprofessional comments or inappropriate diagnoses
In patients' words
"They do the best they can to meet my needs and they really listen to what I have to say."
— Annual Report 2019 Consumer Feedback"Because of the services I’ve received I am actually moving forward with recovery. I am in awe over how far I’ve come and how CCMH has been a major part of that."
— Annual Report 2019 Consumer Feedback"Lots of confidential information said out loud where clients waiting in the lobby could hear. Receptionist making diagnosis and saying inappropriate things..."
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