CHI St. Vincent Hot Springs Rehabilitation Hospital
Rehabilitation • Hot Springs, AR
Ratings by platform
- Encompass Health Official Website: 4.6/5 stars (Encompass Health site) (900 ratings)
- Birdeye (Aggregate): 3.9/5 stars (1,745 reviews)
- Healthgrades: 71% patient recommendation rate
What patients say
Patients praise
- Compassionate and attentive staff (nurses and therapists)
- Effective physical and occupational rehabilitation support
- Clean and well-maintained facility environment
- High marks for nutritional offerings and food quality
- Consistent communication regarding treatment progress for many families
Common complaints
- Concerns regarding communication on logistics like transportation
- Reports of insensitive or dismissive bedside manner by some individual providers
- Patient dissatisfaction with emergency department intake and assessment processes
- Instances of perceived lack of support from case management
In patients' words
"Many reviewers praise the attentive therapists and nurses, noting their dedication to improving mobility and overall well-being."
— Wheree Review Summary"She is very insensitive and doesn’t care about the people that come to see her."
— Birdeye (User Review)"some patients were unaware that return transport was not provided, emphasizing the importance of clear communication beforehand."
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