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Hopkinsville, KY | Urgent Care - Fast Pace Health logo

Hopkinsville, KY | Urgent Care - Fast Pace Health

Primary CareHopkinsville, KY

★★★★★4.7/51,447 reviews across 1 platforms

Ratings by platform

  • Aggregated (Birdeye/Toprated): 4.7/5 (~1,447–1,651 aggregated reviews)
  • Facebook: 92% recommend (99 reviews)

What patients say

Patients praise

  • Professional and helpful medical staff (nurses and NPs)
  • Quick and efficient treatment for non-emergency issues
  • Compassionate and attentive care
  • Easy online appointment scheduling
  • Thorough evaluations and clear communication of treatment plans
  • Helpful interaction with VA/veteran services

Common complaints

  • Long wait times during busy hours
  • Difficult or non-user-friendly registration kiosk/process
  • Reports of rude or dismissive staff attitude in isolated incidents
  • Occasional confusion with patient registration/documentation
  • Concerns regarding facility cleanliness in some reports
  • Billing/insurance processing complexities

In patients' words

"My nurse practitioner was very kind very intelligent and listened to what I had to say. That makes me feel really at ease. AWESOME EXPERIENCE"

Birdeye (Reviewer: Randy T.)

"The kiosk was not user friendly and I was confused about how to register with it. The reception person offered no help until I took too long and then gave minimal help."

Promallu (User review)

"First of the receptionist confused me with another patient with a completely different name."

Promallu (User review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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