Virginia South Psychiatric & Family Services, P.C.: Home
Psychiatric Services • Hopewell, VA
Ratings by platform
- Yelp: 1.3 out of 5 stars (Yelp) (7 reviews)
- Birdeye: 3.7 out of 5 stars (264 reviews)
What patients say
Patients praise
- Some patients express satisfaction with specific counselors and psychiatrists
- Commendations for compassionate support staff and nurses in certain instances
- Appreciation for accessible treatment approaches from specific providers
Common complaints
- Difficulties with communication and reaching staff by phone
- Issues with prescription refills and continuity of medication
- Long wait times and scheduling challenges
- Perceived lack of personalized care or being treated as "a number"
- Reports of rude or unprofessional staff interactions
In patients' words
"Worst experience you can have anywhere ever. If I could give negative stars, I would."
— Healthgrades/Apple Maps"As long as you NEVER have to call things are fine. Appts every few months. Refills like clockwork. The minute you have to call you’ll NEVER hear back and things will spiral from there."
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