Mental health and wellness - TriCities Hospital
Psychiatric Services • Hopewell, VA
Ratings by platform
- Birdeye (Aggregated): 4.1/5 stars (based on 1,682 reviews aggregate) (1,682 reviews aggregate)
- MedicalNewsToday (HCAHPS data): 59% (Patient Experience Rating) (Not explicitly stated)
What patients say
Patients praise
- Recognition of specific staff members for professionalism or responsiveness
- General commitment to providing compassionate care mentioned in institutional branding
Common complaints
- Concerns regarding long wait times in the emergency department
- Reports of poor communication and perceived lack of staff responsiveness
- Complaints regarding billing and registration practices
- Issues with privacy in patient care areas
In patients' words
"I waited 5 hours just to still not be seen meanwhile they take other who arrived way after me in before me. They are very unprofessional."
— Patient review snippet"There was NO privacy whatsoever. They come back to ask you what your issue is multiple times & EVERYONE can hear everything you say."
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