Primary Care Centers - The Queen's Health Systems
Primary Care • Honolulu, HI
Ratings by platform
- Birdeye (Queen's Health Care Centers - Kahala): 2.9 out of 5 stars (20 reviews)
- Yelp (Queen's Health Care Centers): 1.5 out of 5 stars (36 reviews)
- Yelp: 3.3 out of 5 stars (455 reviews (The Queen's Medical Center))
- Birdeye: 3.0 out of 5 stars (54 reviews (Emergency Room))
What patients say
Patients praise
- Courteous and professional individual staff and doctors
- Quality of medical care received
- Convenient location for many residents
- Clean and updated facilities
Common complaints
- Difficulty reaching staff or scheduling by phone
- Long wait times for appointments and in clinics
- Concerns regarding follow-up and referrals
- Mixed feedback on bedside manner and professionalism of specific staff
In patients' words
"It is not perfect as it is hard to get a live person when I call, but they do return calls and appointments are easily made."
— Birdeye review"Casually told me they can no longer refill my crucial prescription. Just left a voicemail basically saying I'm in my own!"
— LocalityBiz review"The staff from start to finish were courteous, professional, kind and explained everything to make my surgery a breeze. Highly recommend!"
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