Comprehensive Primary Care in Honolulu, Hawaii
Primary Care • Honolulu, HI
Ratings by platform
- Yelp (Lanakila Comprehensive Health Center): 3.6/5 (51 reviews)
- Birdeye (The Queen's Health Care Centers - Kahala): 2.9/5 (20 reviews)
- Kaiser Permanente Honolulu Medical Office: 4.1/5 (327 reviews (Birdeye) / 3.0 stars (Yelp))
What patients say
Patients praise
- Helpful, caring, and professional individual doctors and nurses
- Convenient clinic locations and clean facilities
- Quality of clinical care perceived as effective by some patients
- Efficient experiences for routine services like TB tests or vaccinations
Common complaints
- Difficulty reaching staff by phone or getting human assistance
- Long wait times at clinics and for appointments
- Issues with administrative processes and communication regarding medical records or lab results
- Concerns about bedside manner and professional conduct of some providers
- Isolated reports of missing personal belongings at medical facilities
In patients' words
"Dr. Teruya is soooo friendly! She never seems to "rush" our appointment and is always available to answer our questions."
— Patient review via MapQuest"However, this location is severely understaffed. The normal wait is 1-2 hours with only 2 people waiting before us."
— Patient review via Birdeye"They also put me down for a pap smear which I didn't consent to. I thought the appointment was for us to go over the lab results."
— Patient review via LocalityBizMore clinics in Honolulu
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