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Gastroenterology • Honolulu, HI
Ratings by platform
- Vitals: 4.7 out of 5 (9 reviews)
- Vitals: 3.0 out of 5 (1 review)
- Vitals: 2.7 out of 5 (not explicitly stated, but includes critical feedback)
What patients say
Patients praise
- Some providers are praised for being knowledgeable and caring
- Instances of efficient procedures and good patient-provider rapport
- High satisfaction with specific clinical outcomes in some cases
Common complaints
- Long wait times for appointments and during visits
- Poor communication and lack of follow-up from providers and staff
- Concerns regarding professionalism, empathy, and bedside manner
- Reports of incorrect diagnoses or ineffective treatment plans
- Administrative and scheduling difficulties
In patients' words
"Does not listen to my concerns. Try to rush me out before the 15 minutes are over but charges full price. Seems to not know the meaning of terminal illness."
— Healthgrades (Dr. Christopher Aoki)"Dr. Liu failed to advise me that a serious perforation occurred during the colonoscopy that he performed. He also failed to follow-up with me regarding this perforation."
— Vitals (Dr. Felix H. Lui)"He doesn't even deserve this 1 star. My experience with this so-called "doctor" was the worst I have had. He is very rude and made me feel like it's MY FAULT for having the condition I have..."
— Vitals (Dr. Jonathan C. Gochu)"I cannot speak highly enough about the entire experience... both Dr. Ankur Jain and Dr. Shilpa Jain are not only highly skilled and knowledgeable, but also genuinely caring and invested in their patients well-being."
— Vitals (Dr. Shilpa Jain)More clinics in Honolulu
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