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Gastroenterology at The Queen's Medical Center

GastroenterologyHonolulu, HI

★★★★★4.6/540 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 4.8 - 4.9/5 (for specific high-rated doctors) (32-36 reviews per provider)
  • WebMD Care: 3.0 - 3.5/5 (for specific providers) (8-20 ratings per provider)

What patients say

Patients praise

  • Knowledgeable and professional medical staff
  • Smooth and precise procedural care (e.g., colonoscopies)
  • Comforting and compassionate bedside manner for some providers
  • Clear explanation of medical procedures

Common complaints

  • Difficulty reaching staff by phone
  • Long wait times for appointments or communication responses
  • Concerns regarding bedside manner and perceived lack of time spent with patients
  • Perceived difficulty in communication with non-English proficient patients

In patients' words

"Dr. Jain and his staffs were really giving me comfort on my visit... He was really precise in giving me instructions. If I could only rate more than 5 star, I will do it."

Healthgrades review for Dr. Ankur Jain

"I was left feeling that the doctor was rushed and overworked with no time to go over my case with me... Issues were not addressed satisfactorily."

WebMD Care review for Dr. Larissa Lealani Fujii Lau

"Horrible, never answer phones or MyChart messages take almost five days to respond to."

Yelp review for Queen's Gastroenterology Services

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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