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Queen's Heart Institute

Cardiology • Honolulu, HI

★★★★☆3.7/531 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 3.5/5 (18 reviews)
  • Healthgrades: 4/5 (13 reviews)

What patients say

Patients praise

  • Recognized as a leading facility for high-quality, complex cardiac care with excellent patient survival ratings
  • Many patients commend individual cardiologists and staff for being caring, knowledgeable, and thorough in their explanations
  • Successful outcomes for critical procedures and interventions reported by patients

Common complaints

  • Difficulties with administrative tasks and phone communication, including unreachable billing support and rude receptionists
  • Occasional patient dissatisfaction with bedside manner and perceived lack of attentiveness from specific cardiologists
  • Reports of delayed care or procedural scheduling challenges

In patients' words

"Had a great experience with Isaac! Very caring and knowledgeable. Did not rush and was very polite in explaining the treatment plan"

— Online patient review of Queen's Heart Institute staff

"Dr didn't listen, made false statement about my condition... He prefers being 'cool', talks about unrelated and irrelevant issues."

— Healthgrades patient review of a cardiologist affiliated with Queen's Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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