Spine and Pain Management Center - Hawaii Pacific Neuroscience
Pain Management • Honaunau, HI
Ratings by platform
- Healthgrades: 1.0 out of 5 stars (1 (Healthgrades))
- WebMD: Not explicitly quantified across all platforms but generally mixed (3 (WebMD))
What patients say
Patients praise
- Comprehensive, one-stop-shop approach to neurological care
- Professional and friendly staff members in some instances
- Thorough evaluation processes reported by some patients
- Compassionate care from specific physicians
Common complaints
- Poor communication and administrative professionalism
- Issues with appointment scheduling and rescheduling without notice
- Dismissive bedside manner from certain providers
- Lack of responsiveness from office management
In patients' words
"Neither the office manager nor the medical director has bothered to return my messages for over six months. I will leave it up to you to decide if they actually care about their patients."
— Healthgrades review"I am beyond frustrated with the complete lack of communication and professionalism... just FIVE hours before my appointment, they called to say I couldn’t come because they didn’t have a referral on file."
— WebMD review"Super friendly staff, top notch clinic/facilities, and most importantly, excellent care by highly knowledgeable physicians who really care about patients!"
— Hawaii Pacific Neuroscience Patient Experience pageMore clinics in Honaunau
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