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Spine and Pain Management Center

Pain Management • Honaunau, HI

★☆☆☆☆1.0/51 review across 2 platforms

Ratings by platform

  • Healthgrades: 1.0/5 (1 review)
  • WebMD (3 reviews)

What patients say

Patients praise

  • Comprehensive, one-stop-shop approach to neurological care
  • Professional and friendly staff members in some instances
  • Thorough evaluation processes reported by some patients
  • Compassionate care from specific physicians

Common complaints

  • Poor communication and administrative professionalism
  • Issues with appointment scheduling and rescheduling without notice
  • Dismissive bedside manner from certain providers
  • Lack of responsiveness from office management

In patients' words

"Neither the office manager nor the medical director has bothered to return my messages for over six months. I will leave it up to you to decide if they actually care about their patients."

— Healthgrades review

"I am beyond frustrated with the complete lack of communication and professionalism... just FIVE hours before my appointment, they called to say I couldn’t come because they didn’t have a referral on file."

— WebMD review

"Super friendly staff, top notch clinic/facilities, and most importantly, excellent care by highly knowledgeable physicians who really care about patients!"

— Hawaii Pacific Neuroscience Patient Experience page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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