Lung & Respiratory Care - Newburyport - Anna Jaques Hospital
Pulmonology • Holyoke, MA
Ratings by platform
- Yelp/MapQuest: 2.5/5 (83 reviews)
- Healthgrades: 63% patient experience rating (N/A)
What patients say
Patients praise
- 87% of patients report they are willing to recommend the hospital
- nurses and doctors frequently noted for communicating well
- specific positive interactions with medical imaging and support staff reported
Common complaints
- reports of staff not responding quickly or help not being provided upon request
- concerns regarding long wait times and emergency room boarding issues
- some feedback indicating staff rudeness or lack of perceived professional knowledge
- isolated complaints regarding cleanliness of facilities
In patients' words
"My dad has been in the emergency room for 3 days waiting for a bed for the psychiatric ward... I am so furious how is he being taken care of."
— HospitalStats.org user review"Worse experience in a hospital I have ever seen! I would never recommend someone having a child here, half the staff is rude and the other half don't know what they are doing."
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