Women's Health Services - Holyoke Medical Center - FindHelp.org
OB-GYN • Holyoke, MA
Ratings by platform
- Birdeye (Women's Center specific): 4/5 stars (8 reviews)
- Birdeye (OB/GYN & Midwifery): 2.92/5 stars (21 reviews)
- PlainHospital (Overall HMC): 2/5 stars
What patients say
Patients praise
- Compassionate, respectful, and helpful staff members in specific departments
- Efficient experiences for routine procedures like mammograms
- Presence of a Patient Navigator Program and expert care from midwives and physicians
- High willingness of patients to recommend the hospital facility overall (89%)
Common complaints
- Difficulty reaching the office via phone and receiving callbacks
- Concerns regarding medical advice (e.g., weight loss recommendations)
- Inconsistent communication regarding patient follow-up and discharge information
- Reports of impersonal or disrespectful interactions in certain clinical settings
In patients' words
"This is hands down the most wonderful medical experience I have ever had... I was scared to have a mammogram but it was 20 min of me being at the center total, didn't hurt remotely, and I felt treated with dignity and compassion."
— Birdeye patient review"I have been trying for over a week to reach this office after about 30 phone calls and many voice mails. No reply and i was disappointed..."
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