Gastroenterology - Holyoke Health
Gastroenterology • Holyoke, MA
Ratings by platform
- Vitals.com (Dr. Bernard Clifford): 4.2/5 (10 ratings)
- WebMD (Dr. Bernard Clifford): 4.0/5 (8 ratings)
What patients say
Patients praise
- Appreciation for compassionate and professional care, particularly for procedures like colonoscopies
- Staff recognized for helpfulness and dedication in resolving specific patient needs (e.g., pharmacy/medication access)
- Favorable feedback on clinical professionalism and calm mannerisms of individual specialists
Common complaints
- Reports of organizational disorganization and difficulty navigating administrative systems
- Complaints regarding appointment delays and referral follow-ups
- Occasional patient dissatisfaction with communication and record-keeping accuracy
In patients' words
"I recently had a colonoscopy at HMC and received the very best of care from every individual I encountered."
— Yelp review for Holyoke Medical Center"You took the time to communicate to us about my outcome, and we are grateful to you for this. We would recommend your compassion, professionalism, and calm mannerisms to anyone seeking a Gastroenterologist!"
— Patient review of Dr. Bernard Clifford on Vitals.com"These people don’t take health serious... I’ve gone back time and again and every time they act like and tell me they’re sending a referral but never follow up."
— Patient review for Holyoke Health Center on LocalityBiz.comMore clinics in Holyoke
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