Endocrinology & Diabetes Center - Holyoke Health
Endocrinology • Holyoke, MA
Ratings by platform
- WebMD (for a specific provider): 4.5 out of 5 stars (12 ratings)
- Healthgrades: Not explicitly displayed in snippet (8 ratings (for a specific provider))
- Holyoke Health website: Not explicitly displayed in snippet (225 reviews (for a specific provider))
What patients say
Patients praise
- Some staff noted as friendly in the broader organization
Common complaints
- Reports of rude or unprofessional office staff
- Difficulties with appointment scheduling and long wait times
- Lack of timely communication and follow-up from providers
- Perceived dismissive or arrogant attitude from some providers
- General organizational issues within the broader health system
In patients' words
"The office is rude as hell and treats people needing and looking for help like burdens. It’s like they don’t care about anything or anyone who’s not another office worker."
— LocalityBiz User Review"He is rude and arrogant - and not an M.D."
— WebMD User Review"I have fallen through the crack several times. They are very disorganized. The staff is very friendly and that's the only reason they're getting two stars."
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