Holly Springs Eye Associates
Optometry/Eye Care • Holly Springs, MS
Ratings by platform
- Yelp: 3.9/5 (41-42)
- Magicpin: 4.9/5 (16)
- Yahoo Local: 4.0/5 (40)
What patients say
Patients praise
- Dr. Vito is frequently praised for being thorough, knowledgeable, and professional
- Staff are often described as caring, welcoming, and professional
- Positive experiences with pediatric eye care
- Efficient scheduling and prompt service mentioned by some patients
Common complaints
- Issues with prescription eyewear accuracy and lens alignment
- Complaints regarding customer service, specifically in the optical department regarding returns and refunds
- Perception of deteriorating service quality over time
- Concerns regarding pricing and being overcharged relative to other practices
In patients' words
"Holly Springs Eye Associates is a group of caring people. The staff are great and help in any way they can. Dr. Vito is awesome, always has a pleasant attitude."
— Yelp"I have gone to Dr. Vito for many years and the service has deteriorated from what it was... This misalignment of the lenses made it impossible to see correctly... they refused to refund the money I had paid for the upgrade that my insurance wouldn’t cover."
— Unilocal"Horrible experience! overcharged than any other practices! Ask up front to disclose their policy before you pay any out of your pocket top of the insurance coverage."
— Yahoo LocalMore clinics in Holly Springs
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