Lakewood Family Medicine (LFM) - Holland, MI Family Doctors
Primary Care • Holland, MI
Ratings by platform
- Yahoo Local: 3.5/5 (14)
- Healthgrades: 5/5 (1)
What patients say
Patients praise
- Professional and attentive medical staff (doctors and nurse assistants)
- Providers who listen to patient concerns and discuss options thoroughly
- Strong long-term patient loyalty and word-of-mouth recommendations
- Helpful for complex health needs and senior care
Common complaints
- Rudeness of front desk staff and administrative personnel
- Concerns regarding a decline in the quality of care and patient service over time
- Perceived poor listening by some providers
In patients' words
"Doctor Kroeze and his nurse assistants listen to my concerns, discuss options, and follow through with help for me."
— Yahoo Local Review - Marilynn T. (Jan 2026)"Rudest front desk ladies ever! The staff are horrible, always having an attuite! Weather it's in person or on the phone they're always horrible!"
— Yahoo Local Review - Lauren N. (March 2024)More clinics in Holland
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