Corewell Health Internal Medicine and Family Medicine - Lakewood
Primary Care • Holland, MI
Ratings by platform
- Official Corewell Health Provider Profiles and WebMD: Average of 5/5 stars for specific providers (e.g., Dr. Michael Raymond, Joni L. DeHaan) (Varies by provider; e.g., 88 ratings for Dr. Raymond; 31 ratings for Joni L. DeHaan)
- Better Business Bureau (system-wide for Corewell Health): 1.08/5 stars (Aggregated over 100 reviews)
What patients say
Patients praise
- frequent praise for friendly and professional staff
- providers described as compassionate, thorough, and attentive listeners
- welcoming and comfortable office atmosphere
- high levels of patient satisfaction for individual providers
Common complaints
- billing and coding issues including facility fees
- rushed or condescending demeanor in some provider interactions
- challenges with customer service and communication in the billing department
- frustration regarding insurance processing and overcharging claims
In patients' words
"It was an excellent experience and I would, and have, highly recommended her to others."
— Corewell Health Patient Survey Response"Dr. Raymond is always patient and thorough and walks me through anything I might not understand."
— WebMD Patient Review"Imagine my shock when the bill I received from the Corewell Family Health practice was $2,542.00 for one visit! They are now adding a facility fee..."
— BBB Customer ReviewMore clinics in Holland
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