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Family Medicine • Holladay, UT

★★☆☆☆2.0/579 reviews across 1 platforms

Ratings by platform

  • Yelp, BestProsInTown, SolvHealth: 2.0/5.0 on Yelp (based on 79-91 reviews) (Approximately 79-91 on Yelp; 164 on BestProsInTown)

What patients say

Patients praise

  • caring and knowledgeable healthcare providers (specifically mentioned: Dr. Probst, Dr. Coates, Dr. Jeffereds, Dr. Quinn)
  • efficient and skilled on-site laboratory services (phlebotomists)
  • convenient location in Holladay
  • long-term continuity of care for some families

Common complaints

  • complex or inefficient billing practices
  • frustrating communication and unresponsiveness from administrative staff
  • long wait times for appointments
  • difficulty scheduling and obtaining medication refills without additional appointments

In patients' words

"The doctors are amazing! But the billing/medical coding team is incompetent. My family is waiting on a multi thousand-dollar coding error to be corrected."

— SolvHealth review

"Patients have highlighted the exceptional care provided by Dr. Cathy Coates, who is described as caring and invested in their overall health."

— BestProsInTown / Loc8NearMe summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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