Baptist Health Family Medicine - Hodgenville, KY
Family Medicine • Hodgenville, KY
Ratings by platform
- Baptist Health Official Website: 4.93/5 (245 ratings (General Clinic))
- Dr. Kerry C. Gusler (Baptist Health): 4.91/5 (233 ratings)
- Dr. Wesley Edward Moore (Baptist Health): 4.78/5 (172 ratings)
- Shauna K. Johnson, APRN (Baptist Health): 4.80/5 (166 ratings)
- Third-party review sites (Dr. Steven Preston): 3.9 - 4.1/5 (14-16 ratings)
What patients say
Patients praise
- High satisfaction scores for individual providers (frequently above 4.7/5 on official site)
- Compassionate, patient-centered care approach reported by some patients
- Providers seen as knowledgeable and helpful for chronic and preventive care
Common complaints
- Long wait times
- Difficulty scheduling appointments or reaching the office by phone
- Staff perceived as rude or unprofessional
- Concerns regarding follow-up communication
In patients' words
"Slowest most inconsiderate doctor have ever seen... always late at least one hour... I would not recommend to anyone especially if you are concerned about your time."
— Healthgrades review (Dr. Steven Preston)"I have tried multiple days in a row to call about getting set up with primary care, and every time the call just rings until I get disconnected."
— Healthgrades review (Dr. Steven Preston)"Dr.preston is a awesome doctor he has helped me in so many ways. He understands all the needs that patience need and knows his stuff when it comes down to your medical needs."
— Vitals review (Dr. Steven Preston)More clinics in Hodgenville
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