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American Medical Group

Primary Care • Hobbs, NM

★★★★☆4.4/5625 reviews across 2 platforms

Ratings by platform

  • NextAdAgency: 4.4/5 (625 reviews)
  • Apple Maps (as of July 2026) (8 reviews)

What patients say

Patients praise

  • Helpful and attentive staff and providers, specifically mentioning Lance DeLong
  • Convenience of walk-in services and extended availability (seven days per week)
  • Efficient intake processes for some patients, including online surveys and portals
  • On-site laboratory and imaging services

Common complaints

  • Long wait times, particularly on Mondays
  • Difficulties with communication and reaching the office by phone
  • Issues with faxed medical information not reaching providers
  • Occasional negative experiences with specific staff members or providers

In patients' words

"Dr DeLong and his team are always so helpful and attentive. Even though they are in a clinic setting they treat every case as an individual and take the time to listen and offer help. Thank you to D DeLong and his team."

— LocalityBiz user review

"I will never go to rebbacca again waited for ever. To get seen. she works very slow. Waited in the lobby almost 2 hours. Staff gave me all kids of excuses."

— LocalityBiz user review from Connie Sanchez

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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