Norwell Office - Nielsen Eye Center
Ophthalmology • Hingham, MA
Ratings by platform
- Aggregate across web: 4.4 out of 5 across aggregate platforms (285 reviews combined)
- Birdeye (Aggregate): 4.7 out of 5 (845 reviews)
What patients say
Patients praise
- Successful surgical outcomes, particularly for LASIK and cataract procedures
- Friendly and welcoming staff at the front desk and among technicians
- Professional and knowledgeable doctors
- Clean and modern facility environment
Common complaints
- Long waiting times for appointments and in the waiting room
- Concerns over billing transparency and unexpected charges
- Perception of rushed consultations and pressure to undergo surgical procedures
- Failure to respond to some complaints filed with the Better Business Bureau
In patients' words
"It's been exactly 1 week since my lasik eye surgery. I highly recommend Dr. Moreira. She's very nice and helpful. I was able to see 20/15 in both eyes the very next day!"
— Birdeye Review"1/2 hour in the waiting room and the if I didn’t speak up it would have been longer, and that was with a scheduled appointment."
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