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Primary Care - Family Medicine

Family MedicineHingham, MA

★★★★★4.8/5555 reviews across 4 platforms

Ratings by platform

  • Mass General Brigham (Dr. Jennifer Sabir): 4.8 out of 5 (220 ratings, 97 reviews)
  • WebMD (Dr. Martin Iser): 4.5 out of 5 (21 ratings, 1 review)
  • Mass General Brigham (Dr. Carole Vincent): 4.8 out of 5 (105 ratings, 48 reviews)
  • Mass General Brigham (Dr. Paula J Kue): 4.9 out of 5 (209 ratings, 112 reviews)

What patients say

Patients praise

  • Most providers are described as thorough, thoughtful, and knowledgeable
  • Strong emphasis on doctors who actively listen to patient concerns and explain medical conditions clearly
  • Many patients appreciate feeling heard, respected, and not rushed during visits
  • High satisfaction with empathetic and compassionate bedside manner

Common complaints

  • Occasional reports of administrative or nursing staff being perceived as aloof, uncommunicative, or rude
  • Long wait times for appointments and delays in returning calls
  • Some patients reported feeling rushed or that concerns were not adequately addressed by specific providers

In patients' words

"She is a relatable person and Doctor... She listens and answered all my questions and concerns."

Patient review for Dr. Jennifer Sabir

"Dr. Vincent is the best doctor I have had as an adult. She is thorough, attentive, and respectful. I feel heard by her and don't feel rushed during my appointments."

Patient review for Dr. Carole Vincent

"Dr. Kue is simply the best doctor I've ever worked with... caring, takes her time, doesn't talk down to me, really is listening to me, very empathetic, and non-judgmental."

Patient review for Dr. Paula J Kue

"Never in my life have I dealt with such an unprofessional doctor/office. I wait forever to be seen. ... Front desk staff is rude."

Patient review for Dr. Grace Niklas}}]},top_results:} }

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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