Obstetrics and Gynecology (Ob-Gyn) at Kaiser Permanente Hilo Clinic
Obstetrics (OB-GYN) • Hilo, HI
Ratings by platform
- Healthgrades, Vitals, and Top Rated Local: Varies significantly; individual OB-GYN ratings range from approximately 3.1 to 4.4 out of 5 stars across different platforms (Based on varying numbers of reviews per provider (e.g., 14-17 ratings per physician))
What patients say
Patients praise
- Some individual physicians are described as compassionate, thorough, and professional
- Some patients report feeling comfortable and well-cared for by specific providers
- Occasional praise for friendly and helpful interactions with certain staff members
Common complaints
- Difficulties scheduling appointments and long wait times for access to care
- Dissatisfaction with office staff interactions, including reports of being rude or dismissive
- Perceived lack of personalized attention, with some patients feeling rushed during visits
- Reports of poor communication regarding test results and follow-up care
- Concerns regarding the availability of physicians versus physician assistants
In patients' words
"Dr. Nakamoto is wonderful, and I am very happy with the care I receive from her. Her office staff, on the other hand, are very rude and talk down to (or at) patients."
— Patient review on Healthgrades/Vitals"There has been a steady decline in the quality and availability of care at this facility. If I need same day care, nothing but physicians assistants are ever available, and I have not been impressed with their quality."
— Patient review on WebMD/Yelp"The women in this office tell you that you’ll receive a call back in 1-2 days, but I’ve been waiting over 3 weeks and nobody actually calls back."
— Patient review on Vitals regarding a local OB-GYN practiceMore clinics in Hilo
Gynecology - East Hawaii Health
Patients praise: Appreciation for physician expertise and thorough explanations · Physicians taking time to address patient concerns and answer questions.
FitLabHawaii
Patients praise: Warm, welcoming, and friendly atmosphere · Attentive, caring, and professional staff.
General Surgery - East Hawaii Health
Patients praise: highly skilled and professional care · friendly and kind bedside manner.
Med Spa & Beauty Services - IMI Clinics - Hilo & Kailua-Kona
Patients praise: Professional, knowledgeable, and caring provider (Dr. Joanna Smith) · Comfortable and warm clinic environment.
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