Imaging
Imaging/Radiology • Hilo, HI
Ratings by platform
- Trustindex.io (Hawai‘i Radiologic Associates): 2.6 out of 5 stars (Multiple reviews aggregated on Trustindex)
- Expected Healthcare (Hawaii Radiologic Associates Ltd): 3.7 out of 5 stars (7 reviews)
- Expected Healthcare (HI Frequency Imaging LLC): 5.0 out of 5 stars (44 reviews)
What patients say
Patients praise
- Professional and skilled medical staff reported by some patients
- Positive experiences with ultrasound technologists and diagnostic radiologists who take time to explain results
- Welcoming, compassionate, and patient-focused environment at some clinics
- Efficient and high-quality imaging services reported by some users
Common complaints
- Difficulty scheduling appointments and unresponsive phone lines
- Reports of unprofessional or rude staff interactions
- Past experiences with system-wide service outages and lack of communication
- Concerns regarding billing processes and communication with collection agencies
In patients' words
"Tried to make an appointment today. My physician sent them a referral last month. Vanessa was rude, what type of receptionist is she. This facility has had a lot of issues, systems down."
— Trustindex.io review for Hawai‘i Radiologic Associates"Having access to these services brought light to a scary time. Ultrasounds were always nerve racking for me because of my daughter’s diagnosis. The experience was very professional and the care for your patients is greatly shown through your work."
— Testimonial from Registered Nurse for HI Frequency Imaging LLCMore clinics in Hilo
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