Diagnostic Imaging at Kaiser Permanente Hilo Clinic
Imaging/Radiology • Hilo, HI
Ratings by platform
- Top Rated Local (External): 4.9/5 (12)
- Top Rated Local (External): 3.2/5 (15)
- Top Rated Local (External): 3.0/5 (14)
What patients say
Patients praise
- friendly, professional, and compassionate medical staff and lab technicians
- efficient and skilled laboratory services
- convenient under-one-roof services
- helpful and knowledgeable pharmacy staff
- positive interactions with security and reception staff
Common complaints
- long wait times and busy facility
- rushed appointments with feeling unheard by providers
- difficulties with scheduling and response times
- declining quality and availability of care over time
- unhelpful or rude experiences with front desk/non-clinical staff
In patients' words
"Janet and Narisa are the best lab techs I’ve ever experienced; no pain, hit the vein first try, and I have tiny veins."
— LocalityBiz User Review"Kaiser is losing its customer care service by rushing their patients and not "listening" to their legitimate requests."
— MapQuest/Yelp User Review"There has been a steady decline in the quality and availability of care at this facility. If I need same day care, nothing but physicians assistants are ever available..."
— WebMD User ReviewMore clinics in Hilo
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