Mount Carmel Rehab Services Hilliard
Rehabilitation Services • Hilliard, OH
Ratings by platform
- Birdeye: 5.0 out of 5 stars (2 reviews)
- Medicai (Aggregated): 4.5 out of 5 stars (19 reviews (aggregated))
- Yelp (System-wide): 2.4 out of 5 stars (333 total reviews (for Mount Carmel Health System overall))
What patients say
Patients praise
- Knowledgeable and kind staff
- Compassionate and patient-centered care from specific providers like Dr. Bharmal and Katie Heitkamp, CNP
- Effective rehabilitation outcomes for physical therapy, including pelvic floor and injury recovery
- Accessible communication and responsive administrative staff
Common complaints
- Concerns about impersonal corporate communication and marketing practices
- Reports of dismissive behavior and inadequate treatment plans from specific providers
- Allegations of racial bias and microaggressions in care interactions
- Discrepancies noted in test results
In patients' words
"Excellent services! I had pelvic floor issues during my pregnancy, and I saw Nichole — she was amazing... I’m now seeing her postpartum as well to help with some back and pelvic pain. Highly recommend her care and expertise."
— Birdeye Review"My experience with Dr. Kunz was deeply disappointing with dismissive behavior, a lack of cultural sensitivity and respect, leaving me feeling marginalized and unheard."
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