Rainbow Center of Michigan - Highland Park, Michigan
Substance Abuse Rehabilitation • Highland Park, MI
Ratings by platform
- Detox To Rehab: 1/5 (1)
- Birdeye / Rehab.com: 1.4/5 (9)
- Recovered.org: 4.2/5 (Trustscore)
What patients say
Patients praise
- Some employees noted the value in helping others in recovery
- Facility provides comprehensive, evidence-based addiction services as part of a network
Common complaints
- Reports of unprofessional, rude, and disrespectful staff behavior
- Concerns regarding lack of organization and poor management
- Allegations of poor communication and failure to follow HIPAA regulations
- Public reports of insufficient COVID-19 safety measures (during pandemic)
- Employee reports of toxic workplace culture, favoritism, and late paychecks
In patients' words
"Counselors are a joke along with the rest ! None of them really care to help its really sad ! No one wants to do their job...only people i can see that might care are the dosing nurses....so rude and disrespectful all of the workers are...place is a joke!"
— Birdeye/Rehab.com review"A patient at the rehab clinic... is raising concerns about what she calls a lack of safeguards to prevent the spread of COVID-19. She says social distancing is not enforced-people are cramped together when they line up outside the building."
— FOX 2 Detroit news report"No loyalty from Administration ,family ran and family protected. Complaints are ignored ,no benefits low pay,too many bosses and an ongoing lack of respect towards the employees and the clients."
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