Highland Park Office - Chicago Cornea Consultants
Ophthalmology • Highland Park, MI
Ratings by platform
- Birdeye: 4.2/5 (95 reviews)
- Apple Maps: 3.3/5 (36 reviews)
- Yelp: rating not shown in snippet (not shown in snippet)
- BestProsInTown: rating not shown in snippet (99 reviews)
- MyVisionCare (Rachel Epstein, M.D.): star rating appears but numeric summary not provided in snippet (not shown in snippet)
What patients say
Patients praise
- Surgeons/doctor expertise and professionalism praised in patient feedback (including Dr. Epstein and others)
- Thorough explanations and responsive follow-up mentioned
- Staff friendliness and kind, patient demeanor noted in some reviews
Common complaints
- Long wait times despite scheduled appointments (often 1–2 hours or more)
- Some patients report lack of sufficient pre-surgery information and unrealistic recovery expectations
- Complaints about rude behavior / poor manners from a physician are present
In patients' words
""Dr is great but the office is incredibly slow... waiting time is 1 to 2 hours after your""
— Apple Maps review excerpt (3.3/5 overall shown)""I trust Dr Epstein... if you have an urgent issue, they alway got me in the next day. The appointment and wait...""
— Apple Maps review excerpt""With the few one star reviews... the whole staff was top notch... Dr. Epstein is no nonsense, but kind and professional.""
— My Vision Care review excerpt""Rachel Epstein, M.D. - VERY RUDE! ... Stay away from trash at any cost.""
— My Vision Care review excerpt""Patients have expressed satisfaction with the surgeons' skills and the care received during follow-up appointments... However, some patients have noted that the office can be slow, with waiting times of up to 2 hours""
— BestProsInTown summary and review themesMore clinics in Highland Park
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