HIGHLAND PARK HEALTH CENTER
Internal Medicine • Highland Park, MI
Ratings by platform
- Birdeye: 4.2 out of 5 stars (based on 24 reviews) (24 reviews)
- NursingHomeDatabase.com (referring to Highland Park Health Care in Okmulgee, OK): 3 out of 5 stars (CMS Overall Rating) (Not explicitly specified as total reviews, but lists 6 complaints since 2023)
What patients say
Patients praise
- Helpful staff reported in some instances
- No appointment necessary in some contexts
Common complaints
- Long wait times for appointments and medicine pickup
- Poor facility maintenance and accessibility issues
- Concerns regarding patient safety, neglect, and staff responsiveness
- Reported instances of theft of personal belongings
- Communication breakdowns with families regarding medical incidents
In patients' words
"This facility needs to be replaced. The first thing is the sidewalk and parking lot is terrible, concrete is broken up and it's not handicap accessible. I don't understand how they are passing inspections. The service is very poor. Long waits time and because of the volume of customer. The doctor only talks, he doesn't physically examine the patient."
— Birdeye review of Highland Park Health Center (MI)"There were falling incidents at the facility and hospitalizations where the facility didn’t even call to inform the family about the incidents or treatment. On multiple occasions clothing items went missing, even though their names were on them."
— Seniors.fyi review of Highland Park Health Care (OK)More clinics in Highland Park
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