High Point Family Medicine | Atrium Health Wake Forest ...
Family Medicine • High Point, NC
Ratings by platform
- Birdeye (Aggregate): 3.5/5 stars (58 reviews)
- ComplaintsBoard (System-wide): 1.0/5 stars (7 reviews)
What patients say
Patients praise
- Caring and friendly medical staff
- Thorough and attentive doctors and PAs
- Professionalism of front desk, lab, and medical teams
Common complaints
- Persistent billing issues and errors
- Difficulty in resolving billing disputes with staff/collections
- Frustration with customer service responsiveness and resolution processes
In patients' words
"Patients appreciate the caring and friendly staff, often describing them as efficient and respectful. They highlight the expertise and attentiveness of the doctors and physician assistants, noting their thoroughness and genuine concern for patient well-being."
— BestProsInTown review summary"I have continuing problems with billing at this facility. ... To correct, it takes multiple phone calls, letters, and considerable time on my part to get this fixed. The [staff] is argumentative, which adds considerable frustration to the process."
— BBB Complaint regarding Atrium Health Wake Forest Baptist billing practicesMore clinics in High Point
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