Behavioral Health | High Point Medical Center
Behavioral Medicine • High Point, NC
Ratings by platform
- Healthgrades: 61% of patients would definitely recommend the hospital (6% lower than national average) (Not explicitly specified as total count; based on CMS/HCAHPS data)
- Vivian Health: 3.5 out of 5 stars (17 reviews)
- Yelp/MapQuest: 1 out of 5 stars (1 review)
What patients say
Patients praise
- Supportive and professional staff in specific clinical areas (e.g., psych unit for some)
- Strong performance in specific clinical quality measures like blood clot prevention and emergency diagnostic imaging
- Favorable ratings from some clinical staff employees
Common complaints
- Poor communication from medical staff
- Long wait times in emergency and intake settings
- Dissatisfaction with billing and administrative processes
- Reports of dismissive or inattentive care during emergencies
In patients' words
"The staff seemed noticeably inattentive. Despite the seriousness of her condition, we were left waiting with very little communication or reassurance."
— LocalityBiz (Atrium Health Wake Forest Baptist High Point Medical Center review)"great staff great ratios great management in psych unit"
— Vivian Health (Nurse review)More clinics in High Point
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