Mental Health Services Hickory NC | Apogee Behavioral Medicine
Mental and Behavioral Health • Hickory, NC
Ratings by platform
- Birdeye (Google reviews aggregated on Birdeye page): 4.2 / 5 (106 reviews (shown on page))
- Google (via localitybiz page): 1 star (example review shown as ★☆☆☆☆) (Not specified on page snippet)
- Wheree (review summary, updated July 2026): Not stated (summary only) (Not specified on page snippet)
What patients say
Patients praise
- Some reviewers describe caring, respectful interactions and feeling treated like a person
- Mentioned positive feedback about staff/front-desk niceness and provider communication/education about side effects
Common complaints
- Reports of problems with medication management (e.g., prior authorization issues, forgetting/refilling delays)
- Complaints about billing/fees for missed appointments and perceived lack of patient-centered care
- Overall reviews characterized as mixed with significant dissatisfaction for parts of service quality
In patients' words
"“...the following 3 months for a med. check ended up in a nightmare... prior authorization... turned into a real fiasco...”"
— Birdeye review text (Apogee Behavioral Medicine - Hickory)"“The absolute worst experience I’ve ever had... This place only cares about money... ‘forget’ to send in your medicine for a week straight... They will charge you $150 for missing a 15 minute appointment...”"
— localitybiz.com review text (Apogee Behavioral Medicine - Hickory)"“Just walking in the office called me down... The lady at the front was very nice. I saw Davette and I really liked her... She talked to me like a person instead of like someone that had mental problems... explained everything...”"
— localitybiz.com review text (Apogee Behavioral Medicine - Hickory)"“Reviews reflect significant dissatisfaction with service quality, particularly regarding medication management and perceived lack of patient-centered care.”"
— Wheree review summary (Apogee Behavioral Medicine - Hickory)More clinics in Hickory
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