SIH Center for Wound Healing Herrin | Southern Illinois Healthcare
Wound Healing • Herrin, IL
Ratings by platform
- Birdeye (SIH Center for Wound Healing): 2.3/5 stars (6 reviews)
- Birdeye (Southern Illinois Healthcare): 3/5 stars (2 reviews)
- Birdeye (SIH Logan Primary Care Herrin): 3/5 stars (92 reviews)
What patients say
Patients praise
- Access to advanced wound care therapies, including hyperbaric oxygen therapy
- Instances of individual providers being described as compassionate or effective
- Comprehensive, interdisciplinary model of care
Common complaints
- Complaints regarding staff professionalism, compassion, and communication
- Issues with strict appointment policies and rescheduling procedures for late arrivals
- Concerns about billing practices, including potential overcharging and insurance processing errors
- Reports of long wait times for service and phone support
In patients' words
"The staff is unfriendly, unprofessional and lack compassion for their patients. Never in my life have I seen such uncaring attitudes. If you’re 5 minutes late no matter what the circumstances they will reschedule you."
— Birdeye Review (SIH Center for Wound Healing)"I have heard that this facility charges the most they can for services. Dressing wounds should not cost a patient $1,000+ each time they come in. Most of the patients I am sure are elderly and not able to dress their own wounds. That is called taking advantage of your demographic."
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