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SIH Gastroenterology Herrin

GastroenterologyHerrin, IL

★★★★★4.7/5482 reviews across 3 platforms

Ratings by platform

  • Healthgrades / Birdeye (Dr. Sushilkumar Tibrewala): Approximately 3 out of 5 stars (~50 reviews)
  • Southern Illinois Healthcare (Michael James, NP): 4.8 out of 5 stars (227 ratings)
  • Southern Illinois Healthcare (Kristin Betz, NP): 4.9 out of 5 stars (205 ratings)

What patients say

Patients praise

  • High satisfaction with clinical outcomes and accurate diagnoses
  • Praise for compassionate and attentive care from specific providers
  • Recognition of professional, intelligent, and experienced service
  • Strong communication and patient engagement reported by some patients

Common complaints

  • Complaints regarding long wait times
  • Perception of poor bedside manner or lack of concern for patient questions
  • Frustration over unresolved medical issues and billing difficulties
  • Concerns regarding misdiagnosis

In patients' words

"Dr. Mack McCain MD is without a doubt one of the most kind and concerned specialists I have ever been a patient of. He arrives at the hospital at 6am every day and spends as much as 12 to 14 hours a day dedicated to his patients."

WebMD Patient Review

"What stood out to me during my whole procedure (endoscopy) was his total lack of concern or care for my questions. He acted like he just wanted to get it over with. He also misdiagnosed me with gerd."

Healthgrades/Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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