Walk-In Clinic - Orthopaedic Institute
Orthopaedics • Herrin, IL
Ratings by platform
- Yelp / MapQuest: 2.0 out of 5 stars (22 reviews (aggregated on Yelp/MapQuest))
- Healthgrades: 3.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Some patients report doctors are excellent and competent surgeons
- Instances of individual staff members being described as helpful or professional
Common complaints
- Extremely long telephone hold times and difficulty reaching staff via phone
- Frustration with scheduling, cancellations, and appointment management
- Perceived lack of communication or unresponsiveness after procedures
- Concerns regarding patient aftercare and responsiveness to patient pain management
In patients' words
"Every time you call, you are placed on hold for an hour (if not more). Once you've made it past the long wait, you are immediately sent to a voicemail and no return calls EVER."
— Yelp review cited on MapQuest/Apple Maps"The doctors are excellent and do fantastic surgery!! But the aftercare has to be the most terrible experience that I have EVER had!"
— Yelp/Healthgrades reviewMore clinics in Herrin
Orthopedics
Patients praise: Highly regarded surgical skills and expertise · Effectiveness of treatments for complex injuries.
Interventional Pain Management | Southern Illinois Healthcare
Patients praise: High patient satisfaction ratings for specific providers (often 4.7-4.9 out of 5) · Attentive and professional medical staff reported by some patients.
Interventional Pain Management | Orthopaedic Doctors Herrin
Patients praise: Effective medical outcomes and pain relief (e.g., injections) · Professionalism and bedside manner of individual physicians.
Pulmonology - Find a Physician or Specialist - Find a Doctor
Patients praise: High patient recommendation and satisfaction ratings for some providers and the hospital generally · Compassionate and attentive patient care reported for specific staff.
SIH Gastroenterology Herrin
Patients praise: High satisfaction with clinical outcomes and accurate diagnoses · Praise for compassionate and attentive care from specific providers.
Comparing your options?
Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.