Diagnostic Imaging - Herrin Hospital - Illinois Hospital Report Card
Imaging Services • Herrin, IL
Ratings by platform
- Birdeye (aggregated from Google, Facebook, etc.): 3.5/5 stars (329 reviews (aggregated))
- Facebook: 78% recommendation rate (442 reviews)
- Various health rating platforms (Healthgrades, US News): 67%-87% recommendation rate (varies by source/survey) (16 ratings (Healthgrades))
What patients say
Patients praise
- commendable care from some emergency department staff
- recommendation rates equal to or higher than state averages
- some patients report excellent communication and care quality
Common complaints
- reports of rude or unprofessional staff behavior
- instances of long wait times for procedures
- perceived lack of empathy or biased care in the ER
In patients' words
"Tonight I was a patent at Herrin hospital. I believe I received the best care I have ever gotten from an ER STAFF! Most of the time if I have to go to the ER I am treated as a drug seekers. Not here. The nursing staff was amazing. The dr was phenomenal..."
— Birdeye (Patient review)"At separate er visits for a MRSA infection in my hands, not only was I misdiagnosed and shuffled off to orthopedic, I was treated rudely and given less than empathetic, human care... No stars, I do not recommend."
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