SIH - Herrin Hospital - The Orthopaedic Institute of Southern Illinois
Hospital • Herrin, IL
Ratings by platform
- Yelp: 1.8 out of 5 stars (24 reviews)
- Birdeye (SIH Herrin Hospital): 3.5 out of 5 stars (339 reviews)
- Illinois Hospital Report Card: 72% (Percent of patients who would recommend the hospital) (Not specified (National HCAHPS Survey))
What patients say
Patients praise
- High patient willingness to recommend the hospital (72%-87% in various surveys)
- Specific praise for kind, professional, and helpful nursing/staff members
- Satisfaction with surgical outcomes and thorough care by some providers
- Appreciation for clean, comfortable, and accommodating facilities
Common complaints
- Difficulty reaching scheduling department via phone and long hold times
- Short-notice appointment cancellations and difficulty rescheduling
- Reports of rude, unprofessional, or dismissive staff or physician interactions
- Isolated complaints regarding misdiagnosis or lack of empathy during ER visits
In patients' words
"I can only echo the other reviews: short-notice cancellation with no reasonable re-schedule, leaving my mother in pain for two weeks."
— Yelp review"I see some great people here but like everyone else, call and I am lucky number 49 in line... just get a voicemail and no return calls EVER."
— Yelp review"I love this hospital i had my first ankle surgery there the nurses where so nice to me."
— Birdeye review (SIH Herrin Hospital)More clinics in Herrin
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