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Upstate Pulmonary Critical Care & Sleep Medicine

Pulmonology • Herkimer, NY

★★★★☆3.9/5108 reviews across 2 platforms

Ratings by platform

  • Vivian Health: 3.9/5 (70 reviews)
  • ObesityHelp: 4.0/5 (38 reviews)

What patients say

Patients praise

  • attentive, compassionate, and knowledgeable medical staff
  • thorough explanations of conditions and treatment plans
  • professional and accommodating office teams

Common complaints

  • long wait times
  • poor communication and unorganized office administration
  • concerns regarding toxic staff culture or rudeness
  • noise levels in inpatient units making it difficult to sleep

In patients' words

"Very poor communication; unorganized; and just didn't get the medical care that I needed."

— Vitals review of a SUNY Upstate pulmonologist

"The nurses all were awesome & very helpful. The unit I was on was very busy but they for the most part took time to listen and try to help in any way they could."

— ObesityHelp review of SUNY Upstate Medical Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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