Bassett Herkimer Specialty Services
Oncology / Cancer Care • Herkimer, NY
Ratings by platform
- Birdeye: 4 out of 5 (3 reviews)
- WebMD Care: 4 out of 5 (3 reviews (specifically for provider Melissa Minter))
What patients say
Patients praise
- friendly and approachable staff in some instances
- satisfaction with nursing staff in some reviews
- positive sentiment from former employees
Common complaints
- reports of dismissive or rude provider interactions
- complaints regarding perceived lack of care or compassion
- concerns about administrative and insurance-related issues
- instances where patients felt rushed during visits
In patients' words
"I have 23 years in the healthcare field and I have never seen such a lack of care or compassion for another human being as I have here please stay away."
— User complaint on Beauty New York/aggregated review platform"This provider is courtious and listened to my complaints. She was friendly and approachable. I would highly recommend her. The nursing staff was very nice too."
— Patient review for provider on WebMD CareMore clinics in Herkimer
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