Memorial Sloan Kettering Nassau
Oncology / Cancer Care • Herkimer, NY
Ratings by platform
- Birdeye: 3.4 out of 5 (59)
- Promallu: 3.7 out of 5 (50)
What patients say
Patients praise
- High quality and skilled medical staff/doctors
- Professional and knowledgeable care
- Clean, modern facilities
- Effective medical treatment outcomes
Common complaints
- Long wait times for appointments
- Poor or frustrating communication with office staff and scheduling departments
- Difficulties accessing physicians for urgent questions
- Inconsistent patient care coordination
In patients' words
"While the doctors are clearly skilled, the communication and patient support systems have been terrible. ... A world-class cancer center should make timely access to physicians and coordinated communication a top priority."
— LocalityBiz Review for MSK Nassau"To those who complain about the wait times and give negative feedback should realize this is only a minor inconvenience and what else would you give to save your life? ... The doctors answer and explain information thoroughly instead of rushing you out of the office visit."
— TrustReviewers Review for MSKMore clinics in Herkimer
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