TriStar Hendersonville Medical Center
Orthopedics • Hendersonville, TN
Ratings by platform
- Birdeye: 4.4/5 (4,121 reviews)
What patients say
Patients praise
- High performing orthopedic surgery and sports medicine care
- Professional, informative, and skilled surgeons
- Efficient office and sign-in processes for specialty clinics
- Compassionate and effective care in specific ER and surgical instances
Common complaints
- Inconsistent inpatient nursing care (responsiveness, follow-through)
- Long wait times in the emergency room
- Reports of staff socializing instead of assisting patients
- Occasional complaints regarding diagnostic accuracy in urgent care/ER settings
In patients' words
"Overall, the ER and surgical care were exceptional, but the inpatient nursing care fell far below expectations."
— TriStar Hendersonville Medical Center patient reviewMore clinics in Hendersonville
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Patients praise: Friendly and helpful front desk and nursing staff · Professional, thorough, and compassionate care from specific physicians (e.g., Dr. Siegel, Dr. Dyer, Dr. Koch, Dr. Burval, Dr. Staelin).
AFC Urgent Care
Patients praise: Friendly, caring, and professional staff · Efficient check-in processes, especially with online booking.
Vanderbilt Center for Women's Health Hendersonville
Patients praise: High praise for specific providers, particularly Lastacia Evans, APRN, for her bedside manner, expertise, and willingness to listen · Patients appreciated feeling heard, respected, and thoroughly educated during appointments.
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