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Internal Medicine • Henderson, NV

What patients say

Patients praise

  • Compassionate and caring bedside manner
  • Effective communication and thorough explanations of medical conditions/treatments
  • Willingness to listen to patient concerns without rushing
  • Professionalism and extensive medical knowledge
  • Efficiency and friendliness of office staff for many providers

Common complaints

  • Difficulties with answering services or phone systems
  • Rudeness or unhelpfulness of administrative/front desk staff
  • Concerns regarding accessibility for new patients or insurance changes
  • Perceived lack of thoroughness in diagnosing specific chronic conditions

In patients' words

"She listens to what you have to say about your health concerns... discusses a plan of action WITH you to address each issue at hand."

— Intermountain Health patient review of Dr. Jaimee Imperial

"Dr. Ahmed is caring and takes the time to actually hear you not just sit there for 5 to 10 min. then off to the next patient."

— Birdeye patient review of Dr. Imran Ahmed

"I was told by a very rude receptionist that he does not take new patience."

— Healthgrades patient review of Dr. William Shoemaker

"He takes the time to discuss your issues with you and explains solutions clearly, in detail and why he has recommended them."

— Healthgrades patient review of Dr. Mark Day

"Dr. Loretta Metzger is an exceptional primary care physician! She is thorough, compassionate, and truly listens to her patients."

— WebMD patient review of Dr. Loretta Metzger

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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