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Oak Street Health Hempstead

Primary Care • Hempstead, NY

★★★★☆4.3/551 reviews across 1 platform

Ratings by platform

  • Oak Street Health Official Website: 4.33/5 (51 reviews)

What patients say

Patients praise

  • caring attitude towards patient well-being
  • availability of amenities like free coffee, tea, and TV

Common complaints

  • difficult phone system/long wait times to reach staff
  • issues with record/report requests and administrative delays
  • concerns over data privacy/remote handling of records
  • perceived lack of thorough examinations or diagnostic testing
  • frequent staff changes at the reception level

In patients' words

"Oak Street Health is very caring & through of there patients well being."

— Oak Street Health patient review

"To get someone on the phone you go through 10 prompts! and finally get someone live! Whi h is no better because the person your talking to is a REMOTE worker!"

— Oak Street Health patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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