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Eyeglasses & Contact Lenses in West Hempstead, NY

Optometry • Hempstead, NY

★★★★★4.8/5409 reviews across 4 platforms

Ratings by platform

  • National Optical: 4.9/5 stars (366 reviews)
  • Eye-Deal Optical: 4.7/5 stars (19 reviews)
  • Dr. Joseph Zupnick, OD: 5/5 stars (2 reviews)
  • Sterling Optical (via Yelp/MapQuest): ~3.5/5 stars (22 reviews)

What patients say

Patients praise

  • Highly knowledgeable and professional optometrists
  • Friendly and helpful staff in specific locations
  • Thorough and patient eye exams
  • Good selection of frames and personalized assistance in frame selection

Common complaints

  • Reports of rude staff and poor customer service at front desk
  • Complaints about opaque or unexpected billing practices
  • Some concerns regarding pricing transparency compared to other options

In patients' words

"Unbelieveably good!! If I could adopt him, I would."

— Patient review of Dr. Joseph Zupnick

"The optometrist is great here but the lady at the front desk is very rude. ... She was making every excuse in the book to not do it."

— Patient review of Cohen's Fashion Optical

"Everyone is professional, sweet personality!! So friendly excellent prices too! They also have great lollipops. Great place to get your eyewear."

— Patient review of Sterling Optical

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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