Giant Optical | Hempstead, NY Optometrist
Ophthalmology • Hempstead, NY
Ratings by platform
- Zocdoc: 4.47/5 stars (34 reviews)
- Local SEO audit aggregator: 3.8/5 stars
- Trustburn: 3.5/5 stars (27 reviews)
What patients say
Patients praise
- Some staff members described as helpful in explaining insurance plans
- Ability to handle patients thoroughly despite being backed up
Common complaints
- Long wait times despite having appointments
- Staff perceived as rude or unprofessional
- Inconsiderate scheduling practices
- Issues with accessibility or staff conduct toward patients with special needs
In patients' words
"The point in making an appointment is to be seen close to the time you're scheduled, not an hour and a half later. The doctor is very inconsiderate of clients time."
— Trustburn user review"Very rude to my mom and my brother who has autism! He kept telling him to sit down and turn down the volume from his phone. Excuse me? He cant control it he has autism."
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