Obstetrics & Gynecology at Franklin Square - Northwell Health
Obstetrics & Gynecology • Hempstead, NY
Ratings by platform
- Birdeye: 3.7/5 stars (3 reviews)
- Yahoo Local: 3.0/5 stars (10 reviews)
What patients say
Patients praise
- Patients praised the clinical care provided by specific doctors, notably Dr. Sondra Sturim
- Clean facility environment
- Patient and informative interaction with medical staff during visits
- Strict adherence to safety and COVID-19 regulations noted during visits
Common complaints
- Significant difficulty reaching the office by phone
- Long hold times, including instances of being left on hold until office closure
- Some reports of rude or unprofessional front-desk staff
- Mixed feedback regarding specific physicians' bedside manner or professional approach
In patients' words
"Called at 4:15, put on hold for 40 MINUTES and then they closed and left me on hold. Had to recall to find out they closed with me on the phone."
— Birdeye review"She is an amazing OB... Dr sturim delivered my daughter and constantly reassured me with top notch care. Not just with pregnancy. She's the best of the best. Any inconvenience you may encounter here is worth it to get her."
— Yahoo Local review"Clean facility, with patient nurses and staff. ... The doctor patiently listened and answered my questions thoroughly, easing some of the worries I had."
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