Primary Care - Hempstead - Mount Sinai South Nassau
Behavioral Health • Hempstead, NY
Ratings by platform
- Google (Primary Care - Hempstead practice): 2.6/5 stars (20 reviews)
- Birdeye (Family Medicine practice): 2.2/5 stars (77 reviews)
What patients say
Patients praise
- Some patients reported positive interactions with specific doctors who communicated well
- Some patients felt they were well taken care of by professional staff members
Common complaints
- Long wait times
- Poor staff responsiveness and perceived rudeness
- Concerns over clinical accuracy and diagnostic quality
- Issues with facility cleanliness and sanitation
- Difficulty with discharge processes and follow-up care instructions
In patients' words
"The wait time is ridiculous almost into a hour and half do not come here"
— Birdeye Review"Simply unsanitary. All you see everyone is on their phones texting, having a good time, or making fun of the patients when they are in pain."
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