St. Peter's Health Urgent Care - Regional Medical Center
Urgent Care • Helena, MT
Ratings by platform
- BirdEye (St. Peter's Urgent Care Clinic): 3.2/5 (58 reviews) (58 reviews)
- Yelp (St. Peter's Hospital): Limited (44 reviews) (44 reviews)
- Facebook (St. Peter's Health): 54% recommend (225 Reviews)
What patients say
Patients praise
- Some patients report friendly and caring staff, nurses, and doctors
- Appreciation for timely treatment in specific instances of urgent care
- Satisfaction with pharmacy services and specific providers at some locations
Common complaints
- Difficulties with phone access, long wait times, and communication with staff/providers
- Reports of inadequate or unqualified care in urgent and emergency settings
- Issues with patient advocacy and documentation of serious complaints, specifically regarding sexual misconduct allegations
- Concerns over administrative "user-unfriendliness" for outpatient services
In patients' words
"Second time now that I've had a good experience here with gentle and caring staff, nurses, and doctors. They actually listen to you and take you seriously... I know I've had great care here and genuinely trust them."
— BirdEye reviewer"The major health facility in Helena, St. Peter's Health, is profoundly user unfriendly for outpatient care... Recorded phone messages have indicated an afterhours call during normal business hours... Messages to specific providers do not seem to be delivered."
— Letter to the Helena Independent Record (April 2026)"[The CEO] described recent sexual abuse reports against two former staff members at the hospital as “deeply troubling” and pledged that, after a federal inspection, the facility has changed how it documents sexual misconduct complaints."
— KULR8 News (February 2026)More clinics in Helena
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