Helena OB/GYN - Benefis Health System
Obstetrics and Gynecology (OB-GYN) • Helena, MT
Ratings by platform
- Birdeye: 4.3 out of 5 stars (based on 196 reviews) (196 reviews)
- Healthgrades (specifically for Dr. Alexis O'Leary): 2.2 out of 5 stars (4 reviews)
What patients say
Patients praise
- Some patients express satisfaction with the care provided by specific individual doctors and nurses
- Appreciation for thorough listening and answering questions by some staff members
Common complaints
- Poor administrative communication and scheduling issues (cancellations, rescheduling)
- Reports of dismissive or rushed care by some providers
- Concerns about front desk professionalism and friendliness
- Dissatisfaction with billing practices
- Limited availability of providers contributing to overbooking
In patients' words
"Scheduling might as well be random since you constantly have to reschedule and cancel and get moved around. All sorts of different doctors that you don't usually see. Also, they're billing system is horrible to work with."
— Birdeye review"My whole experience here was amazing! This was my first visit here after my previous provider retired. The staff up front were so positive and welcoming. Nurse Gina and Dr. Frith were incredible, they answered all of my questions and actively listened to anything I had concerns about."
— ReproductiveHealth.lat patient review"Dr. Oleary literally was traumatizing to work with. There's something sadistic and wrong with how she handles patients. I'll never allow her to touch me again. Every time she's worked on me I was in so many tears due to pain. She is aggressive and always In a hurry. No empathy."
— Healthgrades review for Dr. Alexis O'LearyMore clinics in Helena
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